PRIVACY POLICY
At reliancetrade.uk, we place great importance on the protection of your personal information and privacy. By accessing and using this website, you consent to the collection, use, and protection of your information in accordance with this Privacy Policy. Our goal is to provide a secure, transparent, and reliable service experience for every user.
I. Information Collection
We may collect the following types of information when you use this website and related services:
Personally Identifiable Information: Such as name, email address, contact number, address, payment details, etc., used for reservations, payments, and communication.
Account Information: Such as login credentials, registration details, booking history, preferences, etc., used to enhance your personalized experience.
Website Usage Information: Such as access times, pages viewed, device type, IP address, etc., used for website performance analysis and service optimization.
Communication Records: Information regarding your communications with us via email, phone, or other channels, used for customer support and issue resolution.
II. Information Use
The information we collect is primarily used for the following purposes:
To provide, manage, and improve our accommodation booking services;
To process your orders, payments, and refund requests;
To send you booking confirmations, important notices, and relevant customer service information;
To analyze website usage and optimize user experience and website performance;
To comply with legal and regulatory requirements and prevent fraud.
III. Information Sharing
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
Legal Requirements: Disclosure of information as required by law or government mandate;
Service Partnerships: We may share necessary information with trusted partners to provide booking, payment, or other related services, strictly limited to what is required to complete those services;
Business Transfers: In the event of corporate restructuring, merger, or asset sale, user information may be transferred along with the business, provided that we ensure the continued protection of such information.
IV. Information Protection
We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, access control, and regular security reviews.
V. Cookies and Tracking Technologies
To enhance website functionality and user experience, we may use cookies, web beacons, or similar technologies to collect non-personally identifiable information. This information may be used to analyze traffic, store preferences, and provide personalized content. You may choose to disable cookies via your browser settings, though doing so may affect the functionality of certain features.
VI. User Rights
You have the right to:
Access or view the personal information we hold about you;
Request the correction or update of your information;
Request the deletion or restriction of the use of your information, to the extent permitted by law;
Opt out of receiving marketing communications.
To exercise these rights, please contact us using the details below:
Email: townerhull8xit@hotmail.com
Phone: +44 7809 479223
VII. Updates to the Privacy Policy
We may update this Privacy Policy in response to changes in laws and regulations or adjustments to our services. Updated terms will be posted on the website and become effective upon posting. Please check back periodically to stay informed of the latest terms.